Your right to privacy is very important. Muttugly recognises that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with a better service.
That’s why we have put a policy in place to protect your personal information.
When you make a booking request online:
The information you supply is only used to contact you by email or phone to confirm your booking. It is not used for marketing purposes and we do not share your information with any third party.
For the purpose of the Irish Data Protection Act (1988), and the Irish Data Protection (Amendment) Act (2003) the data controller is Muttugly Limited 39 Charlemont Street, Dublin 2.
When you visit our premises after making a booking:
We will ask you for more personal information. Including an emergency contact name and number. It is best practice in the grooming industry to have a minimum of 5 pieces of contact information for a client. It is used ONLY for the safety and welfare of your pet while they are in our care.
How is it recorded?
This is recorded in our secure booking system as is every visit your animal has to our salons
What else is recorded?
The style of groom he or she had
Who groomed him
The cost of the groom
Any medical or other notes relating to the health & well being of your pet.
How we may use your information
We use information about you in the following ways:
To help us identify you and your pet when you are looking for an appointment
To help us contact you in case of an emergency while your animal is in our care
To remind you of appointment times
To advise you of any closures or cancelled appointments
To advise you that your animal is ready for collection
To monitor any health conditions your animal may have
Occasionally we will inform you by SMS of any Grooming offers or events. There is always an opt-out included with these messages if you do not wish to receive them.
With whom is the information shared?
We do not sure your information with third parties
Where we store your Personal Data
All information you provide to us is stored on third party secured servers.